Returns & Exchanges
At STABILO, we want you to be completely satisfied with your home decor and furniture; if you are not, you may return your items within 30 days of delivery. All returned products must be in their original condition and packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Carefully repackage your items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.
